Prof. Dr. Jens Dibbern

2024

Perrelet, Simon; Spizzo, Mayra Nina; Gertschen, Melanie Maria; Dibbern, Jens (June 2024). SUSTAINABLE SOFTWARE ENGINEERING: A VIEW ON STRATEGY AND PRACTICES FOR ORGANIZATIONAL BENEFITS. In: ECIS 2024 Proceedings.

2023

Perrelet, Simon; Spizzo, Mayra Nina; Dibbern, Jens (2023). Swiss Software Industry Survey 2023 Institute of Information Systems - Information Engineering

2022

Hurni, Thomas; Perrelet, Simon; Dibbern, Jens (2022). Swiss Software Industry Survey 2022 Institute of Information Systems - Information Engineering

Kude, Thomas; Dibbern, Jens (2022). Studying Digitalization Across Levels: An Overview and Introduction. In: Dibbern, Jens; Förderer, Jens; Kude, Thomas; Rothlauf, Franz; Spohrer, Kai (eds.) Digitalization Across Organizational Levels. Progress in IS (pp. 3-18). Springer 10.1007/978-3-031-06543-9_1

Huber, Thomas; Hurni, Thomas; Krancher, Oliver; Dibbern, Jens (2022). How Access to Resources Affects Complementor Innovation in Platform Ecosystems. In: Digitalization Across Organizational Levels. Progress in IS (pp. 127-146). Springer doi.org/10.1007/978-3-031-06543-9_6

Dibbern, Jens; Förderer, Jens; Kude, Thomas; Rothlauf, Franz; Spohrer, Kai (eds.) (2022). Digitalization Across Organizational Levels: New Frontiers for Information Systems Research. Progress in IS. Springer 10.1007/978-3-031-06543-9

Krancher, Oliver; Oshri, Ilan; Kotlarsky, Julia; Dibbern, Jens (2022). Bilateral, Collective, or Both? Formal Governance and Performance in Multisourcing. Journal of the Association for Information Systems, 23(5), pp. 1210-1234. AISeL 10.17705/1jais.00751

Beck, Roman; Dibbern, Jens; Wiener, Martin (2022). Interview with Peter Mertens and Wolfgang König: “From Reasonable Automation to (Sustainable) Autonomous Systems”. Business & Information Systems Engineering 2022, 64(3), pp. 311-315. Springer 10.1007/s12599-022-00753-z

Beck, Roman; Dibbern, Jens; Wiener, Martin (2022). A Multi-Perspective Framework for Research on (Sustainable) Autonomous Systems. Business & information systems engineering, 64(3), pp. 265-273. Springer 10.1007/s12599-022-00752-0

Rutschi, Corinna; Dibbern, Jens (4 January 2022). The Role of Reuse in the Successive Implementation of Conversational Agents. In: 55th Hawaii International Conference on System Sciences (HICSS) (pp. 6452-6461). HICSS 10.24251/HICSS.2022.781

Perrelet, Simon; Fill, Hans-Georg; Dibbern, Jens (4 January 2022). A Modeling Approach for Blockchain-inspired Business Models: An Extension of the e3 -Value Method. In: Hawaii International Conference on System Sciences 2022 (pp. 4581-4590). HICSS

2021

Hurni, Thomas; Dibbern, Jens (2021). Swiss Software Industry Survey 2021 Institute of Information Systems - Information Engineering

Hurni, Thomas; Huber, Thomas L.; Dibbern, Jens (2021). Power dynamics in software platform ecosystems. Information systems journal, 32(2), pp. 310-343. Wiley 10.1111/isj.12356

Sanmartin, Jessica; Hurni, Thomas; Dibbern, Jens (11 May 2021). Resolving Belonging Tensions in IT Transformation Programs for Restoring Sustainable Equilibria. In: European Conference on Information Systems. Marrakech. 14-16 June 2021.

Rutschi, Corinna; Dibbern, Jens (2021). 6 Transforming and recombining routines to scale the implementation of software robots. In: Czarnecki, Christian; Fettke, Peter (eds.) Robotic Process Automation (pp. 111-134). De Gruyter Oldenbourg 10.1515/9783110676693-006

2020

Hurni, Thomas; Dibbern, Jens (2020). Swiss Software Industry Survey 2020 - Current State, Emerging Trends, and Long-term developments University of Bern, Institute of Information Systems, Department of Information Engineering

Huber, Thomas L.; Dibbern, Jens; Fischer, Thomas (2020). How and Why Software Outsourcing Projects Drift—An Actor-Network-Theoretic Investigation of Control Processes. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing: The Era of Digital Transformation. Progress in IS (pp. 277-312). Springer Nature 10.1007/978-3-030-45819-5_12

Krancher, Oliver; Dibbern, Jens (2020). Knowledge Transfer in Software Maintenance Outsourcing: The Key Roles of Software Knowledge and Guided Learning Tasks. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. The Era of Digital Transformation. Progress in IS (pp. 147-181). Springer, Cham 10.1007/978-3-030-45819-5_7

Rutschi, Corinna; Dibbern, Jens (2020). Towards an Understanding of Scaling the Software Robot Implementation. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. The Era of Digital Transformation. Progress in IS (pp. 453-466). Springer, Cham 10.1007/978-3-030-45819-5_18

Hurni, Thomas; Dibbern, Jens; Huber, Thomas L. (2020). Emerging innovation ecosystems: The critical role of distributed innovation agency. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. The Era of Digital Transformation. Progress in IS (pp. 101-143). Springer, Cham 10.1007/978-3-030-45819-5_6

Dibbern, Jens; Hirschheim, Rudy (2020). Introduction: Riding the waves of outsourcing change in the era of digital transformation. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. The Era of Digital Transformation. Progress in IS (pp. 1-20). Springer, Cham 10.1007/978-3-030-45819-5_1

Kotlarsky, Julia; Oshri, Ilan; Dibbern, Jens; Mani, Deepa (2020). Information Systems Sourcing. MIS Quarterly, pp. 1-18. Management Information Systems Research Center, University of Minnesota 10.25300/07012018

Hurni, Thomas; Huber, Thomas L.; Dibbern, Jens; Krancher, Oliver (2020). Complementor dedication in platform ecosystems: rule adequacy and the moderating role of flexible and benevolent practices. European journal of information systems, 30(3), pp. 237-260. Taylor & Francis 10.1080/0960085X.2020.1779621

Huber, Thomas L.; Winkler, Maike A.E.; Dibbern, Jens; Brown, Carol V. (2020). The use of prototypes to bridge knowledge boundaries in agile software development. Information systems journal, 30(2), pp. 270-294. Wiley 10.1111/isj.12261

Rutschi, Corinna; Dibbern, Jens (2020). Towards a Framework of Implementing Software Robots: Transforming Human-executed Routines into Machines. ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 51(1), pp. 104-128. ACM 10.1145/3380799.3380808

2019

Hurni, Thomas; Rutschi, Corinna; Dibbern, Jens (2019). Swiss Software Industry Survey 2019 - Current State, Emerging Trends, and Long-term developments in the Swiss Software Industry University of Bern, Institute of Information Systems, Department of Information Engineering

Oshri, Illan; Dibbern, Jens; Kotlarsky, Julia; Krancher, Oliver (2019). An Information Processing View on Joint Vendor Performance in Multi-Sourcing: The Role of the Guardian. Journal of Management Information Systems, 36(4), pp. 1248-1283. Taylor & Francis 10.1080/07421222.2019.1661091

Rutschi, Corinna Rahel; Dibbern, Jens (8 January 2019). Mastering Software Robot Development Projects: Understanding the Association between System Attributes & Design Practices. In: 52nd Hawaii International Conference on System Sciences. Proceedings of the Hawaii International Conference on System Sciences: Vol. 52 (pp. 5971-5980). Western Periodicals 10.24251/HICSS.2019.720

Kude, Thomas; Huber, Thomas; Dibbern, Jens (2019). Successfully Governing Software Ecosystems: Competence profiles of partnership managers. IEEE software, 36(3), pp. 39-44. IEEE Computer Society 10.1109/MS.2018.2874553

Krancher, Oliver; Dibbern, Jens; Meyer, Paul (2019). When Less is More: How Short-message Feeds in Social Media Platforms Affect Collaborative Learning (In Press). In: Fortieth International Conference on Information Systems. Munich, Germany. 15.-18.12.2019.

Lehrig, Tim; Krancher, Oliver; Dibbern, Jens (2019). Affordance Perceptions under Malleable Information Technology: A Social Cognitive Theory Perspective (In Press). In: Fortieth International Conference on Information Systems.

2018

van der Aalst, Wil; Becker, Jörg; Bichler, Martin; Buhl, Hans Ulrich; Dibbern, Jens; Frank, Ulrich; Hasenkamp, Ulrich; Heinzl, Armin Horst; Hinz, Oliver; Hui, Kai-Lung; Jarke, Matthias; Karagiannis, Dimitris; Kliewer, Natalia; König, Wolfgang; Mendling, Jan; Mertens, Peter; Rossi, Matti; Voss, Stefan; Weinhardt, Christof; Winter, Robert; ... (2018). Views on the Past, Present, and Future of Business and Information Systems Engineering. Business & information systems engineering, 60(6), pp. 443-477. Gabler 10.1007/s12599-018-0561-1

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (22 February 2018). How Vendors Coopete: Vendor Practices in Coopetitive Software Development Multisourcing (Unpublished). In: The 12th Global Sourcing Workshop. La Thuile, Italy. 21.-24.02.2018.

Krancher, Oliver; Dibbern, Jens; Meyer, Paul (2018). How Social Media-Enabled Communication Awareness Enhances Project Team Performance. Journal of the Association for Information Systems, 19(9), pp. 813-856. AIS/ACM

Krancher, Oliver; Kotlarsky, Julia; Oshri, Ilan; Dibbern, Jens (2018). Bilateral versus Collective Governance : How Clients Promote Relational Norms in Multisourcing (Submitted). In: The 12th Global Sourcing Workshop. La Thuile, Italy. 21.-24.02.2018.

Krancher, Oliver; Oshri, Ilan; Kotlarsky, Julia; Dibbern, Jens (2018). How Formal Governance Affects Multisourcing Success: A Multi-level Perspective. In: 39th International Conference on Information Systems. San Francisco, USA.

Jussupow, Ekaterina; Spohrer, Kai; Dibbern, Jens; Heinzl, Armin Horst (2018). AI changes who we are - doesn’t it? Intelligent decision support and physicians’ professional identity. In: Twenty-Sixth European Conference on Information Systems (ECIS2018). - Proceedings (pp. 1-11). Association for Information Systems (AIS)

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (2018). Swiss Software Industry Survey 2018 - Current State, Emerging Trends & Long-term Developments in the Swiss Software Industry (Swiss Software Industry Survey 4). Bern: Institut für Wirtschaftsinformatik, Abteilung Information Engineering

2017

Lehrig, Tim; Krancher, Oliver; Dibbern, Jens (December 2017). How Users Perceive and Actualize Affordances: An Exploratory Case Study of Collaboration Platforms (In Press). In: Thirty Eighth International Conference on Information Systems. Seoul, South Korea. 10.12.-13.12.2017.

Huber, Thomas; Kude, Thomas; Dibbern, Jens (2017). Governance Practices in Platform Ecosystems: Navigating Tensions Between Co-Created Value and Governance Costs (In Press). Information Systems Research (forthcoming) Informs

Huber, Thomas; Dibbern, Jens (23 February 2017). Encounter the Paradox: Handling Coopetitive Multi-sourcing (Unpublished). In: The 11th Global Sourcing Workshop. La Thuile, Italy. 22.-25.02.2017.

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (2017). Swiss Software Industry Survey 2017 - Current State, Emerging Trends & Long-term Developments in the Swiss Software Industry (Swiss Software Industry Survey 3). Bern: Institut für Wirtschaftsinformatik, Abteilung Information Engineering

2016

Winkler, Maike; Huber, Thomas; Dibbern, Jens (5 January 2016). Supporting Joint Idea Generation with Software Prototypes in Offshore-Outsourced Software Development Projects. In: Hawaii International Conference on System Sciences (HICSS-49). Kauai. 05.-08.01.2016.

Dibbern, Jens; Chin, Wynne W.; Kude, Thomas (2016). The Sourcing of Software Services: Knowledge Specificity and the Role of Trust. The DATA BASE for Advances in Information Systems, 47(2), pp. 36-57. ACM 10.1145/2963175.2963178

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (2016). Swiss Software Industry Survey 2016 - Current State, Emerging Trends & Long-term Developments in the Swiss Software Industry Institut für Wirtschaftsinformatik Abteilung Information Engineering

2015

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (15 December 2015). Coordinating Platform-Based Multi-Sourcing: Introducing the Theory of Convention. ICIS 2015 Proceedings.

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (20 February 2015). Coordination of Meta-Organizations: Introducting Platform Vendors to the Multisourcing Context (Unpublished). In: The 9th Global Sourcing Workshop. La Thuile, Italy. 18.-21.02.2015.

Krancher, Oliver; Dibbern, Jens (2015). Knowledge in software-maintenance outsourcing projects: beyond integration of business and technical knowledge. In: 48th Annual Hawaii International Conference on System Sciences (pp. 4406-4415). IEEE Computer Society

Lehrig, Tim; Krancher, Oliver; Dibbern, Jens (2015). The Evolution of Routines under flexible Information Technology. In: European Conference on Information Systems 2015. Münster, Germany. 26.-29.05.2015.

Krancher, Oliver; Huber, Thomas; Dibbern, Jens (2015). Explaining Endogenous Control Change in Outsourced Software Projects (Unpublished). In: The 9th Global Sourcing Workshop. La Thuile, Italy. 18.-21.02.2015.

Rich, Daphne (2015). Understanding heterogeneity in post-implementation enterprise system usage: towards a fit/misfit-experience-outcome typology. (Dissertation, University of Bern, Faculty of Business, Economics and Social Sciences)

Oshri, Ilan; Dibbern, Jens; Kotlarsky, Julia (2015). Joint Vendor Performance in Multi-Sourcing Arrangements: The Moderating Role of the Guardian. In: Academy of Management Annual Meeting Proceedings 2015 2015 (p. 17393). Academy of Management 10.5465/AMBPP.2015.17393abstract

Huber, Thomas; Hurni, Thomas; Dibbern, Jens (2015). Report - Swiss Software Industry Survey 2015 Bern: Institut für Wirtschaftsinformatik, Abteilung Information Engineering

2014

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (11 December 2014). Explaining Partnership Success: The Joint Effect of Platform and Network Governance (Unpublished). In: IFIP WG8.2 Organizations and Society in Information Systems (OASIS) 2014 Workshop. Auckland, New Zealand. 11.-12.12.2014.

Winkler, Maike; Huber, Thomas; Dibbern, Jens (December 2014). The Software Prototype as Digital Boundary Object – A Revelatory Longitudinal Innovation Case. In: International Conference on Information Systems (ICIS). Auckland, New Zealand.

Krancher, Oliver; Dibbern, Jens (23 March 2014). Does the dichotomy of technical and business knowledge apply to software-maintenance outsourcing? (Unpublished). In: The 8th Global Sourcing Workshop. Val d’Isère, France. 23.-26.03.2014.

Huber, Thomas; Dibbern, Jens (2014). How Collaboration Software Enables Globally Distributed Software Development Teams to Become Agile - An Effective Use Perspective. In: Kotlarsky, Julia; Oshri, Ilan; Willcocks, Leslie P. (eds.) Governing Sourcing Relationships. A Collection of Studies at the Country, Sector and Firm Level : 8th Global Sourcing Workshop 2014, Val d'Isere, France, March 23-26, 2014, Revised Selected Papers. Lecture Notes in Business Information Processing: Vol. 195 (pp. 49-63). Cham: Springer 10.1007/978-3-319-11367-8_4

Krancher, Oliver; Dibbern, Jens (2014). Managing Knowledge Transfer in Software-Maintenance Outsourcing Transitions: A System-Dynamics Perspective. In: Information Systems Outsourcing: Towards Sustainable Business Value. Progress in IS (pp. 223-243). Heidelberg: Springer

Huber, Thomas (2014). Dynamics of governance and control in inter-organizational software development. (Dissertation, University of Berne, Institute of Information Systems)

Huber, Thomas; Fischer, Thomas; Kirsch, Laurie; Dibbern, Jens (2014). Explaining Emergence and Consequences of Specific Formal Controls in IS Outsourcing – A Process-View. In: 47th Hawaii International Conference on System Science. Hilton Waikoloa, Big Island. 10.1109/HICSS.2014.529

Hirschheim, Rudy; Dibbern, Jens (2014). Information Technology Outsourcing: Towards Sustainable Business Value. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. Progress in IS: Vol. 4 (pp. 1-19). Berlin Heidelberg: Springer 10.1007/978-3-662-43820-6_1

Huber, Thomas; Fischer, Thomas; Kirsch, Laurie; Dibbern, Jens (2014). The Emergence of Formal Control Specificity in Information Systems Outsourcing: A Process-View. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. Progress in IS: Vol. 4 (pp. 141-185). Berlin Heidelberg: Springer 10.1007/978-3-662-43820-6_7

Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) (2014). Information Systems Outsourcing: Towards Sustainable Business Value. Progress in IS: Vol. 4. Berlin Heidelberg: Springer 10.1007/978-3-662-43820-6

2013

Krancher, Oliver; Munz, Kathrin; Dibbern, Jens; Knolmayer, Gerhard (11 March 2013). Media performance during knowledge transfer in application offshoring: the perspectives of media synchronicity and cognitive load (Unpublished). In: The 7th Global Sourcing Workshop. Val d'Isère. 11.-14.03.2013.

Rich, Daphne; Dibbern, Jens (2013). A Team-Oriented Investigation of ERP Post-Implementation Integration Projects: How Cross-Functional Collaboration Influences ERP Benefits. In: Piazolo, Felix; Felderer, Michael (eds.) Innovation and Future of Enterprise Information Systems. ERP Future 2012 Conference, Salzburg, Austria, November 2012. Lecture Notes in Information Systems and Organisation: Vol. 4 (pp. 115-127). Berlin, Heidelberg: Springer Berlin Heidelberg 10.1007/978-3-642-37021-2_10

Huber, Thomas; Fischer, Thomas A.; Dibbern, Jens; Hirschheim, Rudy (2013). A Process Model of Complementarity and Substitution of Contractual and Relational Governance in IS Outsourcing. Journal of Management Information Systems, 30(3), pp. 81-114. M. E. Sharpe

2012

Dibbern, Jens; Chin, Wynne W.; Heinzl, Armin (2012). Systemic Determinants of the Information Systems Outsourcing Decision: A Comparative Study of German and United States Firms. Journal of the Association for Information Systems, 13(6), pp. 466-497. AIS/ACM

Meyer, Paul; Dibbern, Jens (15 May 2012). Design and Impact of Awareness Functions – A Study about Social Media in Virtual Teams. In: Proceedings of the European Conference on Information Systems (ECIS). Barcelona. 10.-13.06.2012.

Kude, Thomas; Dibbern, Jens; Heinzl, Armin (2012). Why Do Complementors Participate? An Analysis of Partnership Networks in the Enterprise Software Industry. IEEE transactions on engineering management, 58(2), pp. 250-265. New York, N.Y.: Institute of Electrical and Electronics Engineers IEEE 10.1109/TEM.2011.2111421

Krancher, Oliver; Dibbern, Jens (2012). Learning software-maintenance tasks in offshoring projects: a cognitive-load perspective. In: The 2012 International Conference of Information Systems. Orlando, USA. December 16-19, 2012.

Krancher, Oliver; Dibbern, Jens (2012). Learning Software-Maintenance Tasks in the Transition Phase of Offshore Outsourcing Projects: Two Learning-Theoretical Perspectives. In: Kotlarsky, Julia; Oshri, Ilan; Willcocks, Leslie P. (eds.) The Dynamics of Global Sourcing. Perspectives and Practices. 6th Global Sourcing Workshop 2012, Courchevel, France, March 12-15, 2012. Lecture Notes in Business Information Processing: Vol. 130 (pp. 105-125). Berlin, Heidelberg: Springer 10.1007/978-3-642-33920-2_7

Fischer, Thomas; Huber, Thomas; Dibbern, Jens; Hirschheim, Rudolf (2012). The Evolution of Contractual and Relational Governance in IS Outsourcing (Arbeitsbericht 242). Institut für Wirtschaftsinformatik, Universität Bern

2011

Huber, Thomas L.; Fischer, Thomas A.; Dibbern, Jens (2011). Governance Mechanisms as Substitutes and Complements – A Dynamic Perspective on the Interplay between Contractual and Relational Governance. In: Kotlarsky, Julia; Willcocks, Leslie P.; Oshri, Ilan (eds.) New Studies in Global IT and Business Service Outsourcing : 5th Global Scourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers. Lecture Notes in Business Information Processing: Vol. 91 (pp. 46-65). Berlin, Heidelberg: Springer 10.1007/978-3-642-24815-3_3

Dibbern, Jens; Heinzl, Armin; Chin, Wynne W (16 February 2011). Adoption, Usage and Impact of Information Systems. In: International Conference on Wirtschaftsinformatik. Proceedings Vol. 2. Zurich (CH). 16.-18.02 2011.

Fischer, Thomas; Huber, Thomas; Dibbern, Jens (2011). Contractual and Relational Governance as Substitutes and Complements - Explaining the Development of Differential Relationships. In: ECIS 2011 Proceedings, The 19th European Conference on Information Systems. Helsinki, Finland.

Fischer, Thomas; Huber, Thomas; Dibbern, Jens (2011). Contractual and Relational Governance as Substitutes and Complements - Explaining the Development of Differential Relationships. In: Proceedings of the Fifth Global Sourcing Workshop 2011. Heidelberg: Springer Verlag

Meyer, Paul; Dibbern, Jens (2011). The impact of social presence on team performance in social networking platforms. In: PACIS 2011 Proceedings, 15th Pacific Asia Conference on Information systems (PACIS) 15 (paper 128). Queensland University of Technology

Huber, Thomas; Fischer, Thomas; Dibbern, Jens (2011). Contractual and Relational Governance as Substitutes and Complements - Explaining the Development and Occurrence of Differential Relationships. In: Kotlarski, Julia; Willcocks, Leslie P.; Oshri, Ilan (eds.) New Studies in Global IT and Business Services Outsourcing, 5th Global Sourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers. Lecture Notes in Business Information Processing: Vol. 91 (pp. 46-65). Heidelberg: Springer Verlag

Fischer, Thomas; Huber, Thomas; Dibbern, Jens (2011). Contractual and Relational Governance as Substitutes and Complements - Explaining the Development of Differential Relationships. In: Heinzl, Armin; Buxmann, Peter; Wendt, Oliver; Weitzel, Tim (eds.) Theory-Guided Modeling and Empiricism in Information Systems Research (pp. 65-83). Heidelberg: Springer Verlag

Huber, Thomas; Fischer, Thomas; Dibbern, Jens (2011). Substitutes or Complements? A Framework for Investigating the Dynamic Interplay of IS Outsourcing Governance Mechanisms. In: International Conference on Information Systems (ICIS) 32. Association for Information Systems AIS

Krancher, Oliver; Dibbern, Jens (2011). Knowledge Transfer Processes in the IS Offshore Outsourcing Transition: A Conceptual Model. Sprouts : working papers on information environments, systems and organizations, 11(145). Information Systems Department in Weatherhead School of Management at Case Western Reserve University

Dibbern, Jens; Chin, Wynne W.; Heinzl, Armin Horst (2011). Systemic, economic, and environmental influences on the sourcing of application services: a comparison of companies in Germany and the United States (Working Papers in Business Administration and Information Systems 1/2011). Mannheim: University of Mannheim, Department of Business Administration and Information Systems

2010

Oertel, Nina; Dibbern, Jens; Nochta, Zoltan (2010). Assessing the potential of ubiquitous computing for improving business process performance. Information systems and e-business management, 8(4), pp. 415-438. New York, N.Y.: Springer-Verlag 10.1007/s10257-009-0122-8

Chin, Wynne W.; Dibbern, Jens (2010). An Introduction to a Permutation Based Procedure for Multi-Group PLS Analysis. Results of Tests of Differences on Simulated Data and a Cross Cultural Analysis of the Sourcing of Information System Services Between Germany and the USA. In: Vinzi, Vincenzo Esposito; Chin, Wynne W.; Henseler, Jörg; Wang, Huiwen (eds.) Handbook of Partial Least Squares Concepts, Methods and Applications (pp. 171-193). Heidelberg: Springer Verlag 10.1007/978-3-540-32827-8_8

Huber, Thomas; Kude, Thomas; Dibbern, Jens (2010). Resolving Tensions in Hub-and-Spoke Networks of the Enterprise Application Software Industry - An Exploratory Case Study. In: Proceedings of the 16th Americas Conference on Information Systems (AMCIS). Lima, Peru.

Meyer, Paul; Dibbern, Jens (2010). An Exploratory Study about Microblogging Acceptance at Work. In: Proceedings of the 16th Americas Conference on Information Systems (AMCIS) (pp. 1-10). Association for Information Systems AIS

Huber, Thomas; Dibbern, Jens (2010). Die Wirtschaftsinformatik schafft "Besserwisser". UniPress - Forschung und Wissenschaft an der Universität Bern(147), pp. 18-19. Bern: Abteilung Kommunikation, Universität Bern

Dibbern, Jens; Haisch, Tina; Klauser, Marc; Hofer, Michael (2010). eEconomy der Schweiz: Situation und Potenziale aus Sicht IKT Bern: Institut für Wirtschaftsinformatik der Universität Bern

Augustin, Joerg; Heinzl, Armin; Dibbern, Jens (2010). Unlocking path dependencies in Business Process Outsourcing decision making. In: 4th Global Sourcing Workshop 2010.

Rich, Daphne; Dibbern, Jens (2010). End-User Satisfaction in ERP Post-Implementation: An Investigation of Maintenance Activities, User Support Services and System Integratior. In: Fifth Pre-ICIS workshop on ES Research. St. Louis, USA.

2009

Dibbern, Jens; Geisser, Michael; Hildenbrand, Tobias; Heinzl, Armin (June 2009). Design, implementation, and evaluation of an ICT-supported collaboration methodology for distributed requirements determination (Working Paper Series in Business Administration and Information Systems 05/2009). Mannheim: University of Mannheim, Department of Business Administration and Information Systems

Dibbern, Jens; Chin, Wynne Wong; Heinzl, Armin Horst (May 2009). Economic, systemic, and environmental influences on the sourcing of application services : a comparative study of German and US companies (Working Paper Series in Business Administration and Information Systems 04/2009). Mannheim: University of Mannheim, Department of Business Administration and Information Systems

Dibbern, Jens; Heinzl, Armin Horst (2009). Outsourcing der Informationsverarbeitung im Mittelstand: Test eines multitheoretischen Kausalmodells. Wirtschaftsinformatik, 51(1), pp. 118-129. Springer Gabler 10.1007/s11576-008-0113-2

Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) (2009). Information Systems Outsourcing. Enduring themes, global challenges, and process opportunities. Heidelberg: Springer Verlag

Hirschheim, Rudy; Dibbern, Jens (2009). Outsourcing in a Global Economy. Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. Enduring themes, global challenges, and process opportunities (pp. 3-24). Heidelberg: Springer Verlag

Winkler, Jessica; Dibbern, Jens; Heinzl, Armin (2009). The Impact of Cultural Differences in Offshore Outsourcing. Case Study Results from German-Indian Application Development Projects. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. Enduring themes, global challenges, and process opportunities (pp. 471-495). Heidelberg: Springer Verlag

Gewald, Heiko; Dibbern, Jens (2009). Risks and benefits of business process outsourcing. A study of transaction services in the German banking industry. Information and Management, 46(4), pp. 249-257. 10.1016/j.im.2009.03.002

Dibbern, Jens; Heinzl, Armin (2009). Outsourcing of Information Systems Functions in Small and Medium Sized Enterprises. A Test of a Multi-Theoretical Model. Business & information systems engineering, 1(1), pp. 101-110. Wiesbaden: Gabler 10.1007/s12599-008-0008-1

Patig, Susanne; Dibbern, Jens (2009). Requirements Engineering. In: Kurbel, Karl; Becker, Jörg; Gronau, Norbert; Sinz, Elmar; Suhl, Leena (eds.) Enzyklopädie der Wirtschaftsinformatik Online-Lexikon. München: Oldenbourg

Arndt, Jens-Magnus; Kude, Thomas; Dibbern, Jens; Heinzl, Armin (2009). The Emergence of Partnership Networks in the Enterprise Application Software Industry. An SME Perspective. In: Heinzl, Armin; Dadam, Peter; Kirn, Stefan; Lockemann, Peter (eds.) PRIMIUM - Process Innovation for Enterprise Software. GI-Edition. Lecture Notes in Informatics: Vol. P-151 (pp. 179-194). Bonn: Gesellschaft für Informatik

Winkler, Jessica; Dibbern, Jens; Heinzl, Armin (2009). The Impact of Software Product and Service Characteristics on International Distribution Arrangement for Software Solutions. In: Proceedings of the 30th International Conference on Information Systems (ICIS) (pp. 1-19). Association for Information Systems AIS

Kude, Thomas; Dibbern, Jens (2009). Tight versus Loose Organizational Coupling within Inter-Firm Networks in the Enterprise Software Industry. The Perspective of Complementors. In: Proceedings of the 15th Americas Conference on Information Systems (AMCIS) (pp. 1-10). Association for Information Systems AIS

Chin, Wynne W.; Dibbern, Jens (2009). A Permutation Based Procedure for Multi-Group PLS Analysis: Results of Tests of Differences on Simulated Data and a Cross of Information System Services between Germany and the USA. In: Vinzi, Vincenzo Esposito; Chin, Wynne W.; Henseler, Jörg; Wang, Huiwen (eds.) Handbook of Partial Least Squares: Concepts, Methods and Applications in Marketing and Related Fields (pp. 171-192). Heidelberg: Springer Verlag

Meyer, Paul; Swatman, Paul; Dibbern, Jens (2009). Using Microblogging in a work place context (Arbeitsbericht 226). Institut für Wirtschaftsinformatik, Universität Bern

Willi, Fabian; Knolmayer, Gerhard (2009). The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study. In: Hirschheim, Rudolf; Heinzl, Armin; Dibbern, Jens; Winkler, J. (eds.) Information Systems Outsourcing. Enduring Themes, Global Challenges, and Process Opportunities, 3rd ed. (pp. 201-214). Institut für Wirtschaftsinformatik, Universität Bern

Winkler, Jessica; Dibbern, Jens; Heinzl, Armin (2009). The Influence of product-specific determinants on software firms’ international entry mode choices (Working papers in general management and information systems 02/2009). Mannheim: University of Mannheim, Department of General Management and Information Systems

Kude, Thomas; Dibbern, Jens; Arndt, Jens-Magnus; Heinzl, Armin (2009). Why do complementors participate? : an empirical analysis of the emergence of partnership networks in the enterprise application software industry (Working Paper Series in Business Administration and Information Systems 06/2009). Mannheim: University of Mannheim, Department of Business Administration and Information Systems

2008

Arndt, Jens-M.; Kude, Thomas; Dibbern, Jens (September 2008). The Emergence of Partnership Networks in the Enterprise Application Development Industry - A Global Corporation Perspective. In: Avison, David; Kasper, George M.; Pernici, Barbara; Ramos, Isabel; Roode, Dewald (eds.) Advances in Information Systems Research, Education and Practice. IFIP - The International Federation for Information Processing: Vol. 274 (pp. 77-88). New York: Springer 10.1007/978-0-387-09682-7-9_6

Dibbern, Jens; Winkler, Jessica; Heinzl, Armin (2008). Explaining Variations in Client Extra Costs between Software Projects Offshored to India. MIS Quarterly, 32(2), pp. 333-366. Management Information Systems Research Center, University of Minnesota

Hirschheim, Rudy; Dibbern, Jens; Heinzl, Armin (2008). Foreword to the special issue on IS sourcing. Information systems frontiers, 10(2), pp. 125-127. Springer 10.1007/s10796-008-9069-4

Winkler, Jessica; Dibbern, Jens (February 2008). Herausforderungen und Chancen der Internationalisierung für mittelständische Softwareunternehmen in Deutschland. In: Bichler, Martin; Hess, Thomas; Krcmar, Helmut; Lechner, Ulrike; Matthes, Florian; Picot, Arnold; Speitkamp, Benjamin; Wolf, Petra (eds.) Multikonferenz Wirtschaftsinformatik 2008 (MKWI 2008) (pp. 751-762). Berlin: GITO-Verlag

Winkler, Jessica K.; Dibbern, Jens; Heinzl, Armin (2008). The impact of cultural differences in offshore outsourcing - Case study results from German-Indian application development projects. Information systems frontiers, 10(2), pp. 243-258. Norwell, Mass.: Springer 10.1007/s10796-008-9068-5

Kude, Thomas; Dibbern, Jens; Heinzl, Armin (2008). Complementarity, Relation-Specific Investment, and Opportunism: Explaining Asymmetric Governance Modes in Hub-and-Spoke Networks within the Enterprise Application Software Industry. Proceedings of JAIS Theory Development Workshop, 8(25), pp. 8-25. Cleveland, Ohio: Information Systems Department in Weatherhead School of Management at Case Western Reserve University

2007

Winkler, Jessica; Dibbern, Jens; Heinzl, Armin (2007). Der Einfluss kultureller Unterschiede beim IT-Offshoring. Wirtschaftsinformatik, 49(2), pp. 95-103. Springer

2006

Arndt, J.-M.; Dibbern, Jens (September 2006). Co-Innovation in a Service Oriented Strategic Network. In: IEEE International Conference on Services Computing (pp. 285-288). IEEE 10.1109/SCC.2006.32

Winkler, J.K.; Dibbern, Jens; Heinzl, A.H. (June 2006). Success in Offshoring of Application Development – Does Culture Matter? (Unpublished). In: Proceedings of the European Conference of Information Systems (ECIS). Göteborg, Sweden. 12.-14.06.2006.

Arndt, J.; Dibbern, Jens (February 2006). The Tension between Integration and Fragmentation in a Component Based Software Development Ecosystem. In: Annual Hawaii International Conference on System Sciences (HICSS). Proceedings of the 39th Hawaii International Conference on System Sciences (228c-228c). IEEE 10.1109/HICSS.2006.486

Dibbern, Jens; Winkler, Jessica K.; Heinzl, Armin (2006). Offshoring of Application Services in the Banking Industry – A Transaction Cost Analysis (Working Papers in Information Systems 16/2006). Mannheim: University of Mannheim, Department of Business Administration and Information Systems 1

2005

Tan, X; Dibbern, Jens; Autzen, B; Heinzl, Armin Horst (September 2005). Verbesserungspotenziale in der Distributionslogistik durch den Einsatz mobiler Informationstechnologien - eine fallstudienbasierte Untersuchung. In: Multikonferenz Wirtschaftsinformatik.

Gewald, Heiko; Dibbern, Jens (15 August 2005). The influential role of perceived risks versus perceived benefits in the acceptance of business process outsourcing: empirical evidence from the German Banking Industry Frankfurt a.M.: E-Finance Lab

Dibbern, Jens; Chin, Wynne Wong; Heinzl, Armin Horst (May 2005). The Impact of Human Asset Specificity on the Sourcing of Application Services. Proceedings of the 13th European Conference of Information Systems.

Dibbern, Jens (February 2005). Der Einfluss der Spezifität des Humankapitals auf die Frage des Sourcings von Anwendungssoftware-Dienstleistungen. Tagungsband 7. Internationale Tagung Wirtschaftsinformatik, pp. 431-450. Heidelberg: Physica-Verlag

2004

Dibbern, Jens; Goles, Tim; Hirschheim, Rudy; Jayatilaka, Bandula (2004). Information Systems Outsourcing: A Survey and Analysis of the Literature. The DATA BASE for Advances in Information Systems, 35(4), pp. 6-102. ACM 10.1145/1035233.1035236

Dibbern, Jens; Chin, Wynne W.; Heinzl, Armin (2004). Testing The Moderated And Mediated Impact Of Human Asset Specificity On The Sourcing Of Application Software Services (Working Paper 17/2004). University of Mannheim

Dibbern, Jens (2004). Der Einfluss spezifischer Investitionen auf die Frage des Sourcings von Anwendungssoftware-Dienstleistungen (Working Papers in Information Systems 8/2004). Mannheim, Germany: University of Mannheim, Department of Information Systems 1

2003

Dibbern, Jens; Heinzl, Armin; Leibbrandt, Silvia (2003). Interpretation des Sourcing der Informationsverarbeitung: Hintergründe und Grenzen ökonomischer Einflussgrößen. Wirtschaftsinformatik, 45(5), pp. 533-540. Springer Gabler 10.1007/BF03250918

Dibbern, Jens; Heinzl, Armin; leibbrandt, Silvia (2003). Interpretation des Sourcing der Informationsverarbeitung: Hintergründe ökonomischer, strategischer und politischer Einflussgrößen (Working Papers in Information Systems 5/2003). University of Mannheim, Department of Information Systems 1

2002

Dibbern, Jens; Brehm, Lars; Heinzl, Armin Horst (January 2002). Rethinking ERP-Outsourcing Decisions for Leveraging Technological and Preserving Business Knowledge. Proceedings of the 35th Annual Hawaii International Conference on System Sciences, pp. 2770-2779. 10.1109/HICSS.2002.994320

2001

Brehm, Lars; Dibbern, Jens (19 September 2001). Analyse der ERP-Outsourcingentscheidung im Spannungsfeld von technologischem und unternehmensbezogenem Wissen. In: Buhl, Hans Ulrich; Huther, Andreas; Reitwiesner, Bernd (eds.) 5. Internationale Tagung Wirtschaftsinformatik 2001. Proceedings (pp. 713-728). Heidelberg: Physica-Verlag