Multisourcing

More and more organizations are turning to multisourcing, i.e., outsourcing the services of an IT project to several service providers. Multisourcing promises access to specialized knowledge (best-of-breed) and additional competition among service providers. At the same time, it makes the coordination of the many service providers a challenge.

In this research project, we address several questions. We investigate how coordination can succeed in large, complex multisourcing projects. We also investigate the role of the so-called guardian model, i.e., a model of collaboration in which one service provider is responsible for managing the other service providers. In addition, we investigate why organizations choose multisourcing.

Publications

Krancher, Oliver; Kotlarsky, Julia; Oshri, Ilan; Dibbern, Jens (2018). Bilateral versus Collective Governance : How Clients Promote Relational Norms in Multisourcing (Submitted). In: The 12th Global Sourcing Workshop. La Thuile, Italy. 21.-24.02.2018.

Krancher, Oliver; Stürmer, Matthias (2018). Explaining Multisourcing Decisions in Application Outsourcing. In: Twenty-Sixth European Conference on Information Systems. Portsmouth, UK. 23.-28.06 2017.

Krancher, Oliver; Oshri, Ilan; Kotlarsky, Julia; Dibbern, Jens (2018). How Formal Governance Affects Multisourcing Success: A Multi-level Perspective. In: 39th International Conference on Information Systems. San Francisco, USA.

Krancher, Oliver; Stürmer, Matthias (2017). Multisourcing Decision in Application Services Outsourcing: Do the Smart Get Smarter? (Unpublished). In: The 11th Global Sourcing Workshop. La Thuile Italy. 22.-25.02.2017.

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (15 December 2015). Coordinating Platform-Based Multi-Sourcing: Introducing the Theory of Convention. ICIS 2015 Proceedings.

Oshri, Ilan; Dibbern, Jens; Kotlarsky, Julia (2015). Joint Vendor Performance in Multi-Sourcing Arrangements: The Moderating Role of the Guardian. In: Academy of Management Annual Meeting Proceedings 2015 2015 (p. 17393). Academy of Management 10.5465/AMBPP.2015.17393abstract