Information technology becomes more and more flexible and allows IT-proficient end users to change the information technology based on their demands. This trend is especially interesting for routines, i.e. into how teams or organizations accomplish what they repeatedly do. Since routines are seen as ever evolving constructs, they require adaptations to their changes. In our research we focus on flexible routines, i.e. routines that are only loosely coupled to other groups, processes and IT systems. The drivers and factors influencing this relationship are not yet well understood, e.g. technical knowledge of users or governance settings may influence this evolution.
Our research aims at a better understanding of how flexible routines evolve under flexible IT. The underlying research question is: When and how do flexible routines evolve under flexible information technology?
